Call us 2481-3988

Termites Control Mosquitoes Control Rodents Control Ants Control Cockroaches Control Flies Control Fleas Control Dust Mite Removal (mattress, sofa and carpet)

Wasps (Yellow-jackets) Control Platinum Home Care Package ( Disinfection, Cleaning, Dust mite removal and Carpet Cleaning) "VOC Removal/Formaldehyde killer" and Photo Catalytic Oxidation (PCO) Treatment   Birds & Weeds Control Containers and Cargoes Fumigation Aircraft Disinsection

Related Links: Service Guarantee Customer Service Charter Pest Prevention Tips Ethical guidelines How to select a Pest Control Professional Green Initiatives Green Pest Management & Integrated Pest Management Exclusive privileges (coming soon!)

Customer Service Charter We have agreed the following standards to make sure we provide the best possible service and maintain high standards of customer care. 1. Always put our customers first 2. Be helpful and courteous 3. Respond to you promptly 4. Be consistent, reliable and fair 5. We ask for the views of our customers and partners, and take account of those views in our work. 6. We take account of, and respond to, our customers’ needs. 7. We make sure we are easy to contact, and that we answer phone calls, e-mails and letters quickly and efficiently, taking account of people’s different communication needs. 8. We aim to behave in a very professional way. 9. We aim to be honest and open, and accept responsibility for our actions. 10. We aim to process service treatments effectively and efficiently. 11. We monitor our performance against our customer service standards, and aim to continually improve the service we offer. 12. Welcome customer comments and complaints 13. Investigate any complaints about our service and reply within 5 working days 14. Learn from customer comments and complaints and improve our services as a result